We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I have all the watches from this store As always the quality is super! The battery lasts for a very long time) the size is adjustable)) the delivery is fast, I took it from the 5ki) I am already wearing it❤❤❤
That beautiful beauty just need to test quality
I recommend the product. Compatible with the description, fast shipping
The watch is beautiful but its size is much smaller than I expected to fit the hands of children
perfect
Very, very beautiful!!! thanks to the store!!!
About 3 weeks delivery to the pickup point. As described, wonderful small clock
Very nice product, great details, I recommend it
It's really beautiful, I arrive in good time is such. As the description, I recommend the store
The watch is cool, made neatly, everything is as in the description. As a gift put a cute bracelet, thank you to the store. The goods came in time. I did not communicate with the seller.
Thank you store. The goods went about a month. There was a gift inside. Beautiful view. Small and tender
I'm delighted with these watches, very beautiful. Gently look at the hand, weightless, I really like .... I will order in another color
The watch is beautiful, with a bracelet
It's fine.
The clock is just awesome. I love this model. I have three colors. Very neat, gentle, feminine. For my taste just perfect. The dial is decorated with cubic zirconia, which gives a highlight. Bracelet-Milan weaving. This weaving is very comfortable to wear. The buckle is good. The bracelet is adjustable for any wrist. Seller is very good. Responsible, works quickly. Shengke is definitely the best❤& Middot;
Like all the watches I bought from this store, this watch is beautiful. Excellent quality. I recommend the seller and the goods! Super fast shipping.
Very beautiful watch, very gentle look. I still can not understand which I like more-in silver or in bronze. I really like the finish of stones around the perimeter of the dial and the bracelet-Milan weaving. Bracelets of this plan are very comfortable to wear. The bracelet itself is adjustable in length. In general, I recommend to buy definitely! Seller very contact and parcel send quickly. The watch comes in a brand box. To bronze as a gift was a bracelet.
The most satisfactory product already bought online and more beautiful in person. Initially was afraid of buy and with time the Stones fall, but when received, noticed that was not possible it happen, because the stones are inside display and are attached to the glass also; the design watch a whole is perfect, I loved, the clasp is resistant (Not open easily) and the bracelet and all the watch itself, are a great material, not to mention that comes beautifully packaged and protected. Regarding the delivery, took only 19 days to be delivered from China, for Paraíba-br.